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Agricultural Communications and Journalism
When to Send a Memo
- When many people must receive the same message
If you have a large group of people who all need to have the same
information, a memo is a great communication tool.
- If you have a group of individuals who receive regular reports
Memos can be to the point and easy to read. If you have information
such as weekly production reports that must be distributed, memos are
a good format for that type of information.
- To summarize or emphasize useful information to readers
You can summarize research results or point out new ideas through memos.
- Personal messages to groups or individuals
For example: congratulations, encouragement, announcements, etc.
- To stimulate thinking or action in groups or individuals
Executives will often send memos to staff to spark creativity and
initiative.
- When timing is right
Memos can be used to motivate employees, announce new opportunities,
or to stop a problem before it turns into a crisis.
When Not to Send a Memo
- If person-to-person communication serves as a better purpose
If you must know the response immediately, a memo would not
serve as a good source of communication. A memo does not supply the tone
of voice or facial expression.
- If emotions are running high
Allow yourself time to calm down before writing a memo. Sometimes
individuals tend to overreact at first, and then realize that a memo is not
necessary.
- If you have more important duties
Remember to prioritize your duties.
- If broad based criticism is unnecessary
Do not send a memo to all employees, when only a few need to be
reprimanded. Talk to the individuals privately, for reprimanding all
can aggravate the innocent.
- When timing is wrong
Always think before you write to make sure it is a wise decision.
If any of the above information is incorrect, or needs to be updated, contact
Gary J. Wingenbach.
Texas A&M University |||
College of Agriculture and Life Sciences
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