Agricultural Communications and Journalism


When to Send a Memo

  • When many people must receive the same message
    If you have a large group of people who all need to have the same information, a memo is a great communication tool.
  • If you have a group of individuals who receive regular reports
    Memos can be to the point and easy to read. If you have information such as weekly production reports that must be distributed, memos are a good format for that type of information.
  • To summarize or emphasize useful information to readers
    You can summarize research results or point out new ideas through memos.
  • Personal messages to groups or individuals
    For example: congratulations, encouragement, announcements, etc.
  • To stimulate thinking or action in groups or individuals
    Executives will often send memos to staff to spark creativity and initiative.
  • When timing is right
    Memos can be used to motivate employees, announce new opportunities, or to stop a problem before it turns into a crisis.

When Not to Send a Memo

  • If person-to-person communication serves as a better purpose
    If you must know the response immediately, a memo would not serve as a good source of communication. A memo does not supply the tone of voice or facial expression.
  • If emotions are running high
    Allow yourself time to calm down before writing a memo. Sometimes individuals tend to overreact at first, and then realize that a memo is not necessary.
  • If you have more important duties
    Remember to prioritize your duties.
  • If broad based criticism is unnecessary
    Do not send a memo to all employees, when only a few need to be reprimanded. Talk to the individuals privately, for reprimanding all can aggravate the innocent.
  • When timing is wrong
    Always think before you write to make sure it is a wise decision.

If any of the above information is incorrect, or needs to be updated, contact Gary J. Wingenbach.
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